Contact
Have a question, suggestion or problem? Send us a message — we usually reply within 24–48 business hours.
Support tickets
If you already have a VinBook account, the fastest way to report a problem, incorrect vehicle data or an idea is to create a support ticket.
Bug report
When describing a bug, include the URL where it happened and a short description of what went wrong. It helps us locate the issue faster.
Feature suggestion
We listen closely. Tell us what you miss in VinBook — we read every suggestion and many of them land on our roadmap.
Are you a mechanic or do you run a workshop?
VinBook lets mechanics add verified service records directly from a QR code — no software to install, no customer account needed. Ask us about the workshop partner program.